Using AOS Telemed application

Using AOS Telemed application

You have received an AOS Telemed invitation link (via email or sms).

The invitation link will look like

https://aos-telemed.netlify.app/a/?r=aos-019956fd-ddfc-764f-874f-cce98cd2abe6

Start a Telemedicine call

Access the telemedicine video call room by clicking on the invitation link.

The AOS Telemed will open

Screenshot 2025-09-17 at 10.26.49.png

The first time you use the application, you will be asked to type your name.

Screenshot 2025-09-17 at 10.35.14.png

Please type your full name and press Continue.

Screenshot 2025-09-17 at 10.35.37.png

The browser might ask to allow access to the webcam, microphone and speakers

Screenshot 2025-09-17 at 10.38.24.png

The device should pick up the default settings; if not, you can adjust them on the pre-join screen.

Once ready, press Join.

Screenshot 2025-09-17 at 10.40.56.png

The screen will connect to the video call room.

Screenshot-2025-09-17-at-10.43.07.jpg

Once both the participants are connected the telemedicine session can start.

End the call

The user can press the button Leave to end the call.

Screenshot 2025-09-17 at 10.43.32.png

The browser window can be closed now.

In case of a connectivity issue

  1. Please leave an already started telemedicine call.

  2. Change device or connect to a different WIFI.

  3. Reuse the invitation link to reconnect.

The Telemedicine call shows an error message

If you connect too early to the appointment, you will be displayed the following message

Screenshot 2025-09-17 at 10.26.24.png

If you use an expired or invalid invitation link, you will get one of the following messages

Screenshot 2025-09-17 at 11.16.35.png

or

Screenshot 2025-09-17 at 11.20.52.png